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Webinar: Trauma-Informed Housing Mobility Programs | Staff Resilience in the Face of Vicarious Trauma & Burnout

April 10 @ 10:00 am - 11:30 am EDT


We hear from housing mobility program staff about the great rewards of their work but also about the difficulty of supporting participants to secure housing of their choice and accomplish their goals within a context of tight housing markets, constrained resources, and other challenges both structural and particular to individual families. The traumas that families carry and may experience anew as they set goals, search for housing, move, and settle into new neighborhoods can have secondary impacts—on staff. This phenomenon, known as vicarious trauma, is related to the staff empathy that is so vital to successful mobility counseling.

With this interactive session, the third in our series on trauma-informed housing mobility programs, participants will:

  • Increase understanding of the sources and symptoms of vicarious trauma and burnout on employee and organizational health
  • Explore compassion satisfaction and compassion fatigue and how they relate to burnout and vicarious traumatization
  • Gain strategies to prevent and address vicarious trauma and minimize related burnout 
  • Learn to define and assess vicarious trauma within their own work environment
  • Develop a plan for addressing organizational trauma and compassion fatigue in their own work environment

Presented by Gabriela Wasileski, University of Baltimore


April 10
10:00 am - 11:30 am EDT
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